Designed around your safety
Safety isn't a feature we bolted on. It's the foundation Alola is built on — for everyone who rides, sends and drives with us.
Protected at every stage of the journey
Our safety toolkit covers the moments before, during and after every trip.
Before the trip
Driver background checks, identity verification and vehicle inspections happen before anyone can accept a ride.
During the trip
Live GPS tracking, trip sharing, masked contact details and RideCheck monitoring watch over every journey.
After the trip
Two-way ratings, a 24/7 support team and end-to-end insurance mean issues are never yours to handle alone.
Safety features in every trip
A complete set of tools, on by default, so you can focus on getting where you're going.
Verified drivers
Every driver passes background checks and ongoing identity verification before they can accept a trip.
Share your trip
Send a live link so the people you trust can follow your route and ETA in real time.
Emergency assist
An in-app emergency button connects you to local services and shares your exact location instantly.
RideCheck monitoring
We detect unexpected stops or route changes and check in automatically to make sure you're okay.
Private by design
Your number stays masked. Calls and messages route through Alola so personal details stay personal.
Insured every trip
Every ride and delivery is covered end-to-end, for riders, drivers and the things you send.
Frequently asked questions
Everything you need to know about riding, sending and driving with Alola.
Still have questions? Get in touch.
Move with confidence
Download Alola and feel the difference safety-by-design makes on every trip.
4.9 · 82K+ ratings